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05-09-2025 08:12 AM
I'm configuring Entity-Based Access for a customer who would like to start using this feature. However, when setting it up, I’m only able to select the Issue [sn_grc_issue] table (see attached screenshot).
Would anyone know why this is happening or what I might be missing?
There isn’t much to configure—I've already confirmed the required property is set to true. I’ve tried setting the configuration to Entity, Entity Class, Entity Type, assigning it to the user, user fields, and group fields, read the SN documentation but the result is always the same.
If I can only select the Issue table, this won’t work for our use case.
Any advice or guidance would be greatly appreciated.
Thank you!
Miroslav
SN documentation:
https://www.servicenow.com/docs/bundle/yokohama-governance-risk-compliance/page/product/grc-common/t...
Solved! Go to Solution.
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05-11-2025 09:44 PM
@Mira1992 This shouldn;t happen , can you navigate to "sn_grc_ent_access_applicable_record_type" table and send here the screenshot of it ? Also which version of platform you are on ?
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05-11-2025 10:03 PM
Hello Gouthan,
yes of course, here is the screen from that table:
Platform details:
Build name: Yokohama
Build date: 04-30-2025_1345
Build tag: glide-yokohama-12-18-2024__patch3-04-17-2025
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05-11-2025 10:26 PM
@Mira1992 what are the apps you are having ? Only GRC: profiles ?
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05-12-2025 01:56 AM
Hello @GouthamAnumolu ,
Customer has these applications.
I would expect at lease Controls to be selectable or of course Indicators/Indicator Tasks etc.