ServiceNow AI Control Tower is free with Now Assist
Hi, Can anyone confirm if ServiceNow AI Control Tower is free with Now Assist and what are it's capabilities and how we can utilize it for AI Governance.
Forum Posts
What is the difference between the risk and risk statement (advance risk assessment)
What is the difference between the risk and risk statement (advance risk assessment) any proper example.
Risk relevance field and its usage
Hi, I would like to better understand the purpose of the Risk Relevance field on the Risk record, and why it is OOTB hidden when “Inherit from Risk Statement” is set to false. Does this behavior imply that Risk Relevance is not applicable at the Ris...
Understanding Policy and Compliance Management in ServiceNow GRC: Concepts, Lifecycle, and Real-Time
Governance, Risk, and Compliance (GRC) is more than just audits or checklists — it’s about ensuring your organization follows rules, manages risks, and meets regulatory obligations in a structured way.Within ServiceNow GRC, Policy and Compliance Mana...
Resolved! Model Risk Management Demo Data
Hey hi everyone, While installing the MRM module, I’m not seeing the “Load demo data” option on the installation pop‑up screen. How can I get the demo data in this case?
IRM - Issue Management
Hi Community — I am looking for an IRM Issue Management implementation guide, as well as information on OOTB issue fields, configurations, and notifications. Please guide me.
Attestation Respondent - Roles
Hello, We use ServiceNow to conduct an annual audit against our security policies, and primarily use control attestations to track compliance. We have received feedback from our Attestation respondents that it would be ideal to see prior year respons...
Reassign button customization for Smart Assessments
Hi Everyone,I am currently working with Smart Assessments for BCM (Business continuity management) scope, and we have a requirement to customize the Reassign button on the Smart assessment to pull in a filtered list of users only.I am not able to loc...
How to create a role-based dashboard for Risk and Control reports?
Hello Community,I am working on a requirement where Risk Managers, Risk Users, and Risk Owners need to access a single dashboard that displays Risk and Control reports relevant to their roles.Currently, the Risk and Control reports already exist and ...
How do I change the notification to prompt Vendor Registration through the Vendor Portal?
Dear experts, I am facing an issue where if I register a new third-party contact, it will generate a registration email to them. But I dont understand why the email generated is the ones using SSO to login. It does not make sense to have vendor's usi...
Unable to View Content on Processing Activities in Privacy Management
Hi all,We are working with the Privacy Management application, and we’ve noticed that the Processing Activities section is not displaying any content.Before we troubleshoot further, I’d like to understand whether this issue could be related to a miss...
Resolved! GRC IRM Lite Operator and Full Operator roles and access
Hi Experts, Need to know the basics of the IRM Lite Operator and Full Operator. What is the difference between the two?Also the roles and access that are associated with both the IRM Lite Operator and Full Operator. Any help would be highly appreciat...
Should entities be mapped to Service Instance or Offering level
Hi, A customer I'm working with is using "legacy" GRC and the Policy & Compliance module where the application owners attest their applications (entities) against defined security controls (control objectives). CMDB is aligned with the ServiceNow CSD...
Audit management state field if any open issues
hi @SANDEEP DUTTA @Ankur Bawiskar As per our requirement, engagement records do not require any approval. In OOTB behavior, if there are open issues or tasks, the engagement moves to the Follow Up state. However, when an issue is closed, the engage...
Section not visible on workspace only
Hi all,I’ve added a new section (sys_ui_section) to a record form for table sn_compliance_policy_exception.The section:exists in sys_ui_sectionis assigned to View = Workspacehas the correct table (sys_name = sn_compliance_policy_exception)is visible ...
