There is no option to create issue triage record in sn_grc_advanced_issue_triage table even for admin user in both classic and workspace view. I am using a PDI from ServiceNow developer portal. why? other roles like grc business user obviously not wo...
I though this might be interesting to this group. The week before K26 an AI Agent deleted the production DB for Pocket OS. The news went viral but no one really got into the details so I asked the founder to show me his screen and walk us through wh...
It looks like notifications are supposed to be triggered by the OOTB Flow "Generate smart assessments for control" but only when the Action Status Code is 1. What does that mean? How does that get defined? When we kicked off our first SAE it appears...
Hi, We are planning to housekeep risk register. Currently only admin has the right to delete risk record. can risk user, risk manager or risk admin role able to delete risk record? currently we could not find delete or edit button. RegardsCBP
Hello community,I am using Control Indicators, and I've encountered an issue where some Indicator Tasks are created directly in the Cancelled state.The tasks are being generated by the OOTB scheduled job:GRC Indicator Nightly Run → new IndicatorEngi...
Dear All,Need help to trigger approval on the risk event record.Currently, Risk Events has Response Templates where approvals can be configured based on entity and event type. However, I have a requirement to trigger two-level approvals for all risk ...
Hello,I have a question about ootb behaviour connected to the setting "Duration (number of days)" when creating RTO assessment template for BIA. It sets Due date in the card of the assessment (panel on the right).What is supposed to happen if not com...
Hi all! Our instances were recently upgraded to Australia and we are in the process of migrating our dashboards to Platform Analytics. All dashboards were migrated successfully with one exception. I haven't been able to fix it and was hoping someone ...
Hi Experts, I'm working on Third-Party Risk Management (TPRM) and trying to better understand the behavior of the Smart Assessment Engine after assessment scoring is completed. I have configured the scoring logic for my assessments and can see the ca...
Hi Everyone, I have a requirement. I have configured a custom relationship(sys_relationship) in the incident related list Name: CommunicationsApplies to table: IncidentQueries from table: Email(function refineQuery(current, parent) { current.ad...
Hi can some one help on your suggestion there is field called users which is list collector and Entities field (List Collector), Based on the selected Entities, the Users field should display/populate only the users who are already assigned for those...
Risk identification workflow ServiceNow , how to disable step for below i need only information gathering: Inherent Risk AssessmentRisk MappingControl MappingCompliance Mapping
Trying to load Risk Statements from the AI Risk and Compliance content pack but have none appearing despite all control objectives being selected in the prior step. Replicated in PDI and organizational environment:
I am looking for some help as a BCM Administrator, we are finding that we need to go through our SN Administrators to do simple process like added and removing users and creating reports along with changes how our users have access to features in the...
Hi Team,I have created a catalog item with two variables:Entities (List Collector)Users Removal (List Collector)Requirement:Based on the selected entities and users, the selected users should be removed from the respective Entity Stakeholder records ...