Hi Community, Recently, I was tasked with updating one of our tiering questionnaire forms. The ask was to add the "Include previous responses" to the form.I learned today that his field is hidden OOB. Is there a specific reason why it's hidden? Ar...
Hello, OOB, there is an Attestation 'GRC Attestation' which has as question 'Is the control implemented?', if the user answers NO to this question, the control state is changed to non-complaint and an issue is automatically created. Q1: how is the co...
Hi Team,I want to modify the OOB related list filter of Loss scenario on table: sn_bcp_plan of BCM. I dont see related record for this related list in the relationship. Can someone help me to understand how can i configure this in such case. Regards...
Hi Folks , We are facing an issue on risk workspace when we tried to open the risk assessment record from the risk record its not opening, some weird issue we where facing and its working on other instance. Please share you inputs and any debugging ...
I have been attempting to update dependencies on a continuity plan, but this process has been stating that is still running after more than 24 hours. The progress tracker is stuck and neither snapshots are created. The dependencies might be too much ...
Hi Everyone, I am new to ui builder. I have an issue wherein a specific user cannot see any values in assignment group field in the request evidence modal. I'm trying to navigate in the ui builder to findout how values are return in the field and if ...
Hi Community,I was looking through the Survey function and was wondering the purpose of having fields "Name" and "Question" as seems as though they both have the same sentences on OOTB. Why not have just question field? Thanks
Hi everyone, I do have some requirements to update some components under bcm scopes (For instance, GRC: Business Impact Analysis, GRC: Business Continuity Planning, GRC: Business Continuity Management - Core). The question I have is: Can I move upda...
Hi All, The team are facing the issue where the Risk Assessment Methodology (RAM) for the overall scoring is showing different color in both platform and workspace with the same record after upgrade the instance to Zurich. Did anyone facing this issu...
Hi all, I am trying to setup the OneDrive integration for Audit Management. I have followed the docs (Manage your documents and work papers with Audit Management as cloud files) and I can upload a file to OneDrive via Audit Management however it see...
Hi, the client has a lot of risk assessments and control attestations done for the past few years. Has anyone tried successfully to migrate the past year risk assessments and control attestations into Servicenow via transform maps? We checked that t...
Has a feature that generates a 'trust center page' using compliance data from the IRM product suite been considered? Vanta (vanta.com) has a feature where once you've input all your compliance info into their system, you can publish a "trust" page th...
Hello Team,I have got one requirement where I need to hide 2 operational CIs from Incident form for all users however these are required for another form. What is the best approach to achieve this requirement in Service Now, please advise ? Thanks,XX...
Is it possible to trigger a survey to an external user via email, even if that user is not registered in the ServiceNow User table? If not, is there an alternative approach to achieve this?
Hi all,I am working on the implementation of the Business Continuity Management module. I have two requirements to fulfill regarding Business Impact Analysis (BIA): 1) change the question prefix contained within the Recovery time objective assessment...
