Hello All, Actually, my scenario is when someone add a document in a record for example Incident then doc intel extracts the important points from that and provided in the additional comments.For this scenario I created a Doc intel use case and it is...
Smart Assessment- I have created one smart assessment and In that one section named1."control"(read only) want auto populate the control fields ,name , description ,entity these details shlould autopopulate.2"control"(editable) --this section should ...
Hello Team,On risk assessment table, i am trying to provide write access on journal fields (work notes, comments) by adding OOB write ACL roles to the required group. Somehow the user is not able to get the write access on those journal fields even h...
I need to raise the RITM based on a yes/no variable within the attestation form. Depending on the user's response, if "Yes" is selected, the RITM should be triggered. Additionally, I want to pass the values from the attestation response to specific v...
We are working on Smart Assessment questions where the textarea field is currently restricted to a maximum length of 1000 characters.Our requirement is to increase this character limit to support larger responses.Has anyone implemented this before or...
Currently the 360 view UI Action in BCM BIA module opens a donut data visualization and circular layout. Have configured Layout to Tree layout (shown in the attachment) in Data Navigator page in UI Builder. Still the layout is circular. Please let me...
Hi guys I want to override OOB ACL, UI policies and Other rules, scripts etc when State is REview Close completed and Incompleted assined to and issue manager on sn_grc_issue table have access to Edit the form
Dears, I wonder if I can change or reconfigure the workflow of the BCM module, for the plan and impact for example.I see for the plan the workflow is :Draft → In Review → Returned → Pending Approval → Approved → ArchivedI checked on the flow designer...
A client requested to have the name of the "Other Issues" related list on the Engagement Record modified to read "Other Issues / Recommendations". I was able to modify this easily using the List control, and it shows in UI16 perfectly. However, whe...
I am looking for some help as a BCM Administrator, we are finding that we need to go through our SN Administrators to do simple process like added and removing users and creating reports along with changes how our users have access to features in the...
Could anyone give me a clarification of below error. Why I am unable to change the "Accessible from" to All application scope?
This is for an interface with SNOW appliance which uses HTTPS only. SN instance is self hosted Eureka instance on Redhat. SNOW interface section has been deployed, just require details on how to configure the SN APP server to use HTTPS. Currently ...
Hi Team, In ServiceNow Advanced Risk, I am using Risk Assessments. In the activity log of the risk assessment, "field changes" and "system-generated OOTB comments" are displaying with a user's name instead of "System". The same issue is occurring in...
Understanding Impact, Likelihood, and Quantitative Risk (SLE, ARO, ALE) Integration on Policy ExceptionsHi Everyone,I am working on configuring Risk Calculations for Policy Exceptions in ServiceNow GRC / Policy and Compliance Management, and I need s...
Hi All,Requirement:-Configure Smart Assessment questions and scoring uses maximum value to be displayed based on the sections.I have configured questions for confidentiality, Integrity and availability.Each section should display the maximum score on...
