Flag similar to VIP - HR Case

Rob Sestito
Mega Sage

Hey SN - trying to grab a little help (probably something easy I am missing)...

I am trying to, for the most part, copy what the VIP flag client script does - but with a different field and different color (to start).

Here is what I have thus far:

find_real_file.png

The icon part will most likely come out OR be changed so something else later.. But, my main part right now is that I want to flag the user as a different color. But, the color is not showing up at all - just the icon.

Is there another part to this I am missing?

Any help would be great - it's the end of the day when I am trying this, so, it very well may be something so simple and I am overlooking it.

Thank you!

-Rob

Michael Fry1
Kilo Patron

Hmmm . . . seems to work fine for me. Which field do you have set on the client script?

Hey Michael,

I created two client script (as the one shown), one for subject person and one for requestor (opened_for), just like the regular VIP client scripts..

Both Subject and Requestor are the fields selected for their respected client scripts

find_real_file.png

 

find_real_file.png

I am baffled as to why it is not work. this does not seem really complex 😞

Mine look correct - right?

Thanks,

-Rob

So I also see that the VIP for Requestor and Subject person, have their own 'Field Styles'. So I did the same thing for the flag for legal.

Ex. for VIP:

find_real_file.png

 

What I did for legal:
find_real_file.png

And from the List view, it actually shows as green:

find_real_file.png

But as you already know because of this post, it is not working on the Case itself.

Thanks,

-Rob

 

Out of the box, i see a client script - Highlight VIP Subject person - on HR Case table, in HR Scope. Could the one you created be conflicting with this one?