User Activity
02-17-2023
Hello SN Comm, I am wondering if anyone has seen something like this before? I am messing around branching out the child topics into their one main topics within the menu area on the portal for a client. Each time I go to a main topic page, and then ...
01-19-2023
Hey SN Comm Team!I, for some reason, am having a tough time figuring out where I can remove the Description field from the HRM Todos Summary widget. I am using HR Case Header Configurations to display information below. However, I am unable to remov...
01-13-2023
Hello,I am looking for some much needed help when it comes to using AI Search, searching for articles in other languages.We do have the system property to Enable Multi Language Search. However;While my profile is English, I search for an article in E...
Hello SN Comm Team, I am looking to see if we can expand the number of Response Templates to show up when working in the Agent Workspace for HR Case Management. It looks like the limit is set to 10 somehow, and the client would like the limit to be u...
Hello SN Comm Team!I seem to be having an issue with the Agent Can Add An Approval for the Agent Workspace for HR Case Management. It seems to not be consistent in my PDI - and a client's instance. We just upgraded to Tokyo and Agent Workspace for HR...