That was helpful, thank you! I wasn't able to determine how to report based off team member. I tried looking at the survey that was created and the fields that are there, but was unable to determine which one might pull.

In addition to that, are the survey results based on the team member who created the case, or who closed it? We have different instances where someone does the initial intake and creates the case, but someone else is doing the work and closing it out but the initial person is tied to the case. Not sure if that's the most common way to report.

Thanks for your help!