Hi Christian,

Good point, I do need to get the date from somewhere in ServiceNow. I was initially hoping a script may assist without requiring a specific date field within a case.

I realised a couple of hours after I posted this question, I did find a solution which does require creating specific date fields in a HR case which will auto populate the dates after each case in created (i.e. when a staff applies for a promotion).

The dates are auto-populated using the HR template within the HR service using a criteria.

So I have the solution I need to ensure I can trigger each activity set based on the date.