Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-24-2021 12:44 AM
Hi
Any Data such as Users, Roles, Groups etc are not captured in update set so you need to Export them in XML and import in next instance using Import XML functionality.
Hint - You can import the xml on any list ServiceNow is very smart to understand where it need to insert records.
Hope this helps:)
Thank you
Prasad