We are just implementing K Blocks and are running into an issue with how they are displayed in the actual KBase.
They just display a block but not the text etc. See below for recreation steps.
Steps to recreate.
1. Create a knowledge Block.
2. Create an Article
3. Add the Knowledge Block created to the article.
4. Publish the article.
5. Go to the HR portal and Find the Article.
6. Notice the Article View is incorrect. It seems the back-end view from ServiceNow. As a result, the Knowledge Blocks are displayed instead of the text that belongs to the Knowledge Block (see screenshot 1).
Screenshot1
EXPECTED BEHAVIOR: When the user goes to the HR Portal and click in the article, he should be able to see the text that comes from the Knowledge Blocks.
*If you go to the back-end and open the article, there is one option to preview how it looks with the Knowledge Blocks. When we click there (See screenshot 2) the correct view is displayed (Screenshot 3).
Screenshot2
Screenshot3
