Duplicate an exixting case record

Sunny Gurung2
Tera Contributor

Hello,

Is there a way to create copy of an existing record?

I have a scenario for this request

One of the team complete task to a case and wants to create another case with same basic information so, they can assign it to another group. That way both team gets credit for the work they have done.

I would love to hear some of your feedback.

 

Thank you