Duplicate an exixting case record
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-01-2020 12:12 PM
Hello,
Is there a way to create copy of an existing record?
I have a scenario for this request
One of the team complete task to a case and wants to create another case with same basic information so, they can assign it to another group. That way both team gets credit for the work they have done.
I would love to hear some of your feedback.
Thank you
Labels:
- Labels:
-
HR Service Delivery