HR Case Approval Request Email Notification

lawrencemgann
Tera Guru

Good morning,

 

My client requires an email notification to a requester's manager when an employee submits a case requesting leave.  The notification should allow the manager to approve or deny the request.

 

I have an approval activity set on the HR Service and built a manual notification to send upon approval insert for the service type as well, but no emails are triggering as expected.

 

Any idea what I'm missing here?

 

Thanks!

 

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