Sandeep Rajput
Tera Patron

@Barathk Please use the following steps to use a catalog item to create SC Task and Request in HR Lifecycle event.

1. Navigate to your lifecycle event.

2. Click on Add New >> Employee Request.

Screenshot 2024-04-25 at 12.31.13 AM.png

 

3. Fill in the form as follows.

 

Screenshot 2024-04-25 at 12.32.12 AM.png

 

Here you can configure the fields according to your requirements. The Catalog item will be shown during the process and will trigger request when submitted.

 

Fore more information please refer to https://docs.servicenow.com/bundle/washingtondc-employee-service-management/page/product/human-resou...

 

Hope this helps.