How to use UI Action in workspaces.

niveditakumari
Giga Sage

Hi, 

 

How to use UI Action in workspaces. 

I have ui action button Transfer to IT in platform view on HR case form and when user click on that button dialog box has been opened and when user select assignment group and check that checkbox that HR case is cancelled and new incident is getting created and same thing I need to achieve on agent workspace view and we have added Transfer to IT ui action button in agent workspace and when we click on that nothing is happening. 

 

Please find attached screenshot : 

niveditakumari_0-1713991960538.png  

 

We have written code to show dialog box in agent workspace after clicking on Transfer to IT button. 

niveditakumari_1-1713991971734.png 

 

niveditakumari_2-1713991996857.png

 

niveditakumari_3-1713992006225.png

 

niveditakumari_4-1713992016548.png

 

Can you please help me to achieve same functionality which we have in platform view. 

 

Regards, 

Nivedita