Fields are mandatory when state changes from canceled.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-20-2024 04:25 PM
I have an UI Action button to cancel cases with the ability to set the case back to 'Assigned', 'In Progress', or 'Pending' states. When these states are chosen for specific field values, fields that should not be mandatory are now mandatory before saving. How can I prevent this?