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02-04-2025 06:07 AM
since you mentioned the issue started after you making some changes.
Did you revert the flow?
Also did you check the time when it got closed? is it getting closed as soon as it's created?
Seems the flow extra stuff is causing that.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader