Ankur Bawiskar
Tera Patron

@VictoriaSte 

are you sure the user you are using has access to that reference table being referred by that list field?

Did you check with admin and it's working fine?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader