Hi @Vaniyaa_x 

Catalog Item Genius Results display top search results from the Catalog Item [sc_cat_item] table. Each answer card shows a single Catalog Item record. You can create a request for the Catalog Item directly from the answer card.

refer: Catalog Item Genius Results 

Also refer this article:

Creating Custom EVAM configurations for AI Search source [How To]

KB2671620 Service Portal AI Search UX Troubleshooting Guide 

Integrating AI Search into other ServiceNow AI Platform applications