Hi,

Can you try something similar to below code and see if that works:

function onClick(g_form) {
g_aw.openRecord("sys_user",g_form.setValue("caller_id",'value here'), { "mode": "form" });
}

Change the parameter accordingly as per your requirement.

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke