Creating an HR case from an IT Incident
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02-06-2020 12:11 PM
Has anyone been able to add a UI action on the Incident form to create an HR Case from the Incident? We have done it the other way around, but have not found a way to get from Incident to HR Case. We recently went live with a new HCM system that is being supported by HR, but our IT organization is getting a lot of the questions and there is not an easy way to transfer these to an HR Case OOTB. Thanks!
