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01-13-2026 06:55 PM - edited 01-13-2026 06:56 PM
Hi @ZubairQ
This is not completely feasible, imagine there are 10 times Work Notes updated, short description field will not have that size to save these lot of details. I suggest you can try this on Description rather than short description field.
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Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.
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Cheers,
Prashant Kumar
ServiceNow Technical Architect
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