Hi Everyone,
In the form header of the incident form of CSM Workspace, I want to display fields like state, priority, major incident state.
I navigated to the form header and added the fields in the related list
Link: https://<instance_name>.service-now.com/now/nav/ui/classic/params/target/sys_aw_form_header.do%3Fsys_id%3D018788b60f442010036a83fa68767e03
Even though the fields are active, it is not displaying in the CSM workspace. But in SOW workspace, the fields are displaying when I configured the fields in the form header
Why is this functionality not working in CSM workspace. Please help me in figuring out this issue.
Thank you in advance!
Kind Regards.
