Yes, you can create a report or trend report and group it by “Breached.”
This will let you visualize SLA performance over time and easily identify how many records are breaching versus not breaching.
Try these type report.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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