fknell
Tera Patron

Hi @MiguekF,

I’m afraid I doubt there’s an option to add more options to the renewal calendar.

 

Hope this helps!

SAMfluencer
ServiceNow Employee

Hi @MiguekF ,

 

This might be done via UI Builder 

 

I was able to add a 180 days pill to the Renewals Calendar by editing the Software Asset Workspace experience directly in UI Builder.

 

Screenshot 2026-03-26 at 9.14.44 pm.png

 

However, before you configure the 180 days option, I'd strongly recommend looking at the logic behind the 120 days and 150 days pills first check their component properties, event handlers, and data bindings to understand how the filter value is being passed through. Then replicate the exact same approach for 180 days.

 

Please note I have not fully tested this yet. Make sure you try it in a lower environment first before making any changes in production.

 

If this helped - amazing, you're welcome, go click Helpful and Accept as Solution. If it didn't - well, at least you learned what not to do. Either way, we grow. 

 

Cheers, Abby

ITAM Principal Solution Architect

Hi @SAMfluencer,

Is this a theoretical answer, or do you actually recommend making the modification?

 

In my opinion, it appears to be an ongoing effort to review and rebuild all changes made to the baseline after each release. This adds technical debt to the customer instance.

SAMfluencer
ServiceNow Employee

Hi @fknell ,

 

 

Great point, and a completely fair challenge.

 

To answer directly it's a real configuration, not theoretical. I was able to add the 180 days pill in UI Builder and it rendered correctly on the canvas. However, as I mentioned, it hasn't been fully tested end-to-end yet, so I wouldn't call it a formal recommendation at this stage.

 

Also worth noting  earlier in this thread it was mentioned that there didn't appear to be an option to add more day filters to the Renewal Calendar. This was exactly what prompted me to dig in and test it. The goal was never to recommend it as a solution, but simply to validate whether it was technically possible or not and as it turns out, it is.

 

On the technical debt concern you're absolutely right, and it's worth calling out clearly. Any customisation made to an OOB Now Experience page via UI Builder needs to be reviewed after each ServiceNow release, particularly if ServiceNow updates the baseline Renewal Calendar page. That review overhead is a real cost.

 

My honest take:

 

  • If the client has a genuine business need for 180 or 365 day visibility, this can be a viable path but go in with eyes open on the maintenance overhead
  • If it's a nice to have, it may not be worth the long-term cost
  • The safer ask is to raise it as an idea on the ServiceNow portal

My goal here was simply to test whether it is technically possible or not and that decision of whether it should be done rests completely with the client based on their requirements and appetite for managing post-upgrade reviews. Thanks for pushing back on it, it's the right conversation to have.

 

Regards,

Abby

 

Thanks for your response and the insightful explanation. By „theoretical,“ I meant, would you actually propose this to the client, or was it merely to demonstrate its technical feasibility.