Hi All, We are facing an issue with the SAP-ServiceNow SAM Pro integration in our Production environment where SAP Digital Access data is not being populated in ServiceNow. As per the SAP-ServiceNow integration mapping, SAP Digital Access data should...
Hi Community, I am new to integration & I want to configure red hat publisher integration with SAM, can someone guide me on this.Thanks & Regard,Manu
We are looking for guidance regarding the Smartsheet Integration.I have followed ServiceNow documentation but the connection keeps failing by the error "Connection validation is not successful. Please check connections and credentials and try again" ...
We are reviewing Microsoft 365 Apps for enterprise (device) in SAM Pro. E5 and E7 user subscriptions are imported successfully and show licenses required and usage information, but the device-based product shows purchased licenses with 0 assigned, 0 ...
How to do Cloudera publisher integration in SAM pro and what are the steps we need to follow?
In a mature SPM operating model, how should governance be designed when portfolio prioritization indicates that an initiative should proceed, but enterprise architecture, risk, capacity, or existing investment commitments indicate that it should not?...
How to do Vmware publisher integration in SAM pro and what are the steps we need to follow?
Hello,We have successfully configured the Microsoft 365 SaaS Integration for ServiceNow SAM Pro in our DEV and TEST environments.We already have two separate Microsoft service accounts:One for Non-Production (DEV/TEST)One for ProductionHowever, we ha...
We investigated why usage and license consumption metrics are not being generated for Microsoft 365 Apps for enterprise (device), while the same Microsoft 365 integration is successfully generating subscription and usage information for user-based pr...
We investigated an issue where Visio removal candidates were not being generated as expected. After importing the latest Visio usage CSV and running the M365 usage and reclamation jobs, 590 valid candidates were created, but 10 subscriptions with ina...
Hi everyone,I am using the OOTB SAP Ariba Subscription Integration Profile in ServiceNow.As part of the integration, I upload 4 CSV files extracted from SAP Ariba to the Subscription Integration Profile. The files are processed successfully, and the ...
Hi, our teams perform scheduled data ingestion from ServiceNOW to Databricks based on the sys_updated_on field. However, for records in the software installation table, when deduplication process is run, the sys_updated_on field is not updated. As a ...
Does anyone know what this message means? This is on the discovery model, but we also see it on the software model view. However, on the Software Model it flashes and then removes the Product Type value.
Hello,I have a question. I know that if we do not want certain software to appear in the compliance report in SAM Pro, we can set the "License under Management" field to False.However, what should we do if a Software Model has not yet been created in...
Hi Community,- I am new to SAM Pro and have a few questions regarding entitlement creation. I would appreciate your guidance on the following scenarios:Duplicate or Missing PPNs in Purchase OrdersIn some customer POs, I found multiple PO line items w...
