I created an Internal Software Lifecycle type for the Zoom Workplace App we are using as it is not EOL or EOS based on Zoom's Version enforcement for users and admins. How do I ensure the software model associates to the Internal Software Lifecycle ...
I would like to understand how Potential Savings and True-Up Costs are calculated in SAM Pro. Do we see Potential Savings > $0 for all license types and agreement types? If you have any documentation or KB articles on this, could you please share it?...
I’m looking for documentation on SAM Pro integration with procurement systems. If you have worked on this or have any information, could you please share it? Thanks in advance!
Hi,I'm currently using IntegrationHub ETL to modify how assets are updated using the SCCM integration but have run into an issue. There are certain rows in the data source that we don't want based on the manufacturer, we don't want to update these CI...
Hi All,Currently the IBM License Metric Tool (ILMT) integration is done with the ServiceNow, but it is not up and running, I got PEM certificate from IBM team, how can I upload the certificate into ServiceNow without effecting existing configurations...
Please provide CIS - SAM dumps if anyone has. Thank you in advance!
Dear Community, is my second attempt to take the CIS-SAM exam, which requires a 70% of correct answers in order to pass, plus the extra payment each time. Seeing that this exam is extremely hard, having already taken the Certified System Administrato...
Hi @community, I have recenlty Integrated with OKTA in Service now SAM Workspace following the document https://www.servicenow.com/docs/bundle/zurich-it-asset-management/page/product/software-asset-management2/concept/integrate-okta.html. but just cu...
Could you please suggest what are all possible ways and features available in SAM Pro to increase the normalization rate for discovered software.Also, I noticed that software lifecycle information (EOL/EOS) is not populated for many discovered softwa...
Please someone help me out about this community
Hi All, We are looking to implement Data Collection for Oracle Global Licensing and Advisory Services in our ServiceNow Environment, our CMDB Team is concerned with the associated plug-ins being updated to later versions. Does anyone have any documen...
Hi Team,1.I am unable to find Normalization job module in SAM. 2. I want to run sample normalization job and want to see the error details. Could you please help with both? Thanks saikumar
Hi Community, I have a scheduled job under the SAM module that is supposed to populate entries in the samp_job_log table. However, for the SAM - Software License Reconciliation job, I noticed that it is not logging any information in this table. Coul...
Hi Team,In my dev instance after completing the NDS guided set up we can see normalization true related to red hat salesforce publishers. But I am unable to see red hat, salesforce publishers' data in software model and reconciliation. Could you ple...
As part of the ServiceNow SaaS integration, we are trying to integrate SAM Pro with GitHub License, GitHub Co-Pilot and GitHub Advanced Security to fetch the license metrics.As per the docs, i understood the API user (PAT) should have the org-owner r...
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