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Hi Team, How the OOB SAM configuration for SAP ariba stores GL code information. I heard that GL code is a combination of few attributes and there will be a default code for each user and it can change based on the variance of those attributes which ...
Hi, We're looking to streamline our software request process. Currently, we have multiple catalog items for different software. We'd like to combine these into one central item. The goal is to then leverage the Source Request feature in Procurement f...
Within my company, we have a lot of Autodesk users.Unfortunately, there is no (standard) integration between Autodesk and ServiceNow, so we have to work with exports and imports. We have users that use some of the Autodesk products very often. They h...
Can anyone explain this error to me? I am using a flow to update a software entitlement list and receive this error. I can insert the record manually. Any help is appreciated!! Error occured while inserting record: Operation against file 'alm_enti...
Hi, we are enabling the SAAS Connector and bounding it the Entra ID environment. According to the description found here: Integrating with Azure AD . Because of the Delegated permission on the Graph API of "AuditLog.Read.All" the connector is able to...
Hi everyone,We’re currently working on ensuring that entitlement records are updated automatically whenever ServiceNow SaaS License Management (LM) data is refreshed. This is crucial for accurately tracking which users still hold valid licenses and f...
Hi all,How do SAM Admins run jobs? We are working on direct integrations which the SAM Admin has the ability to configure in the tool, but you need developer access to run a job. As a SAM Admin, I can see the jobs results but not run.For Instance, Ad...
Hello, We've upgraded our ServiceNow instance to Yokohama release and prior to that, we already have these plugins installed (from Washington release): - SAM Pro installation [com.sn_samp_master] - this plugin is for release prior to Yokohama- SAM Wo...
Hi, As we know Procurement model under SAM Pro/HAM Pro, if somebody outside SAM/HAM wants to work on Source request catalog task, giving them procurement_user role charges customer for SAM/HAM license or will it be charged as different license? Thank...
Fairly new SAM Pro user here. I am looking for confirmation. Can a maintenance only purchase be assigned to a sw model that has no original software purchase linked?
Hi all, I'm trying to create a report that shows all CI in the class 'computer' which do not have running software assigned. The aim is to identify the shortfall in terms of software discovery so I can isolate and address them. So far I have tried ...
Hello All,Thanks for looking into my ask,we want to leverage mecm spoke to discover on Prem software installs aswell to get hybrid mobile device installs through intune. Help needed on how to use and configure mecm to discover on Prem software what w...
Hi all , In sam pro i was created direct integration profile with microsoft m365. there were 3 scheduled jobs activated after enabling this integration. but 1 scheduled job was failing. The scheduled job name was " SAM- import M365 user subscription...
Hi All, After weekly reconciliation, SAM admins are checking whether the licensing compliance results calculated are correct or not. However, there is no easy way to track which products have been reviewed and which ones are not. we have few ideas by...
Can anyone please confirm whether is Software Asset Management Professional for Engineering Applications(com.sn_samp_eng_app) chargeable plugin or not?
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