I have entitlements with a PPN for SmartBear Software ReadyAPI Test our discovery only find SmartBear Software ReadyAPI. On reconciliation it now who's the Test version as over under deployed and the not test as over deployed by the same amount. Smar...
Hi There, I have setup the Crowdstrike connection (OAuth token was successful) right up to Step 8 in the link below. I have also provided the product mappings but I keep seeing the following error - any help will be greatly appreciated https://www....
Hi everyone, I created a Direct Integration Profile and an Entitlement, populated the Unit Cost field, and published the Entitlement. I also configured a 90-day threshold.Since there were already some existing Removal Candidates, I closed them first ...
Hello friends,We came across one of the IBM application for SAM, which by PPN populates IBM as Metric Group and License Metric as Resource Unit Value. Even after populating the related Resource Values table-samp_sw_resource_value its not taking this ...
Hi community,I am testing the license reclamation functionality for Red Hat Enterprise Linux in SAM Pro and would like to understand the recommended approach.I have identified several Red Hat servers that appear as removal candidates. For testing pur...
We've got Microsoft 365 and Dynamics 365/Power Apps SaaS integration profiles both configured against the same tenant. The Dynamics profile isn't scoped to Dynamics-specific licenses — its "Download subscriptions" step pulls the user's entire license...
For Saas Direct integration Salesforce CRM , As per Servicenow Doc , "Require Proof Key for Code Exchange (PKCE) Extension for Supported Authorization Flows" This security setting should be False but now on salesforce side this is always true cannot ...
Hello friends, We came across one of the engineering applications which has Concurrent License as metric. Would like to configure the same in ServiceNow. Following the documentation, below are my questions:1. Do we need integration with license serv...
Hi Community,We are currently analyzing our Red Hat license compliance in ServiceNow SAM Pro and have identified a significant gap between the number of licensed installations and the license demand shown under "Licenses Required By".Current Situatio...
Hi I am stuck with the SNI LDAP Server Set Up as I can't validate the task for some reasons.Despite following the instructions I got the following issue (see screenshot). I suspect the filter doesn't apply correctly to the users shown but I can't un...
Hello All, We are importing SaaS user subscription data from Excel into the Software Subscription table (samp_sw_subscription) using a custom Transform Map. As part of the requirement, an integration profile will not be used. The solution must rely o...
Hello every one,Some body can have an idee how to modelise Nutanix cluster & nutanix controller VM in the CMDB thank you very much
We are currently running ACC agents as Local Service accounts. Recently, we had a requirement to populate the Java Audit data collected through ServiceNow Discovery. This required executing a Discovery pattern; however, the pattern did not run succes...
Hi Team,I'm looking for guidance on the recommended ServiceNow SAM Pro approach for managing Microsoft Office 365 Extra File Storage consumption.Current SituationWe have:Product: Office 365 Extra File StorageEntitlement Quantity: 23,000 GBMicrosoft S...
I want to know what the best and recommend practices for Software asset data cleanup?
