Hi everyone,I am architecting a ServiceNow environment that will strictly utilize ITOM (Discovery & Service Mapping), HAM Pro (Hardware Asset Management), and the CMDB. We are explicitly NOT using ServiceNow for ITSM (No Incident, Problem, Change, or...
Hi there I have some questions regarding how the integration between ServiceNow and ILMT is expected to work. We are on the Washington DC version of ServiceNow and have followed the ServiceNow documentation located here. We have successfully configur...
I have attached screenshots of the product along with data from the installation table. I would like guidance on how to make this product compliant.Could you please help me understand the following:Step-by-step process to make the product compliantKe...
Hi everyone,I’m looking to confirm whether there is an out-of-the-box role in ServiceNow SAM Pro that can be assigned to users to provide view-only access to SAM data — specifically:Software Models (cmdb_software_product_model)Software Entitlements (...
Hello everyone, We are looking for guidance on the recommended ServiceNow SAM Pro approach for modeling Microsoft System Center licensing in an OpenStack environment where virtualization relationships are not automatically discovered.Current Environm...
What is the field definition/description for all fields in Contract (ast_contract ) table?Can someone her help and provide me the url where I can get the details? Thank you,Bhuvana Venkatesh
please advise any channel to follow servicenow's partner advisory related security issues , so that partners get notified when there is a new threat for customers
Hello Everyone I am new to ServiceNow and our Business is moving from Spreadsheets to ServiceNow Assets and Requests. ( YAY!) We ship Assets to some Smart Lockers ( lockers that can be accessed by a Code to access a door that has the asset within...
Hi Team,how to change the view of change request using images.we need to add images for normal , eme, standard, changes instead of link.Thank you.
Hello Community, We are working on SAP Concur Travel & Expense licensing in ServiceNow SAM Pro.From our understanding, the product licensing is based on a Per Transaction license metric rather than traditional named user licensing. Currently, we are ...
Hi folks, I am looking at Oracle Virtualbox. As a vanilla installation, it is free under a GPL licence but if you install the extension pack, it becomes a licensable product. How do you identfy those installations that have the extension pack instal...
Hey, As one of our client's requirements we have been asked to onboard SAP as a publisher. I just wanted to understand if we require to integrate with SAP ABAP even when we enable the publisher pack. will only enabling the publisher pack not suffice?...
Curious for folks implementing the SAM Integration with Adobe Cloud - do you have an Adobe Sandbox/Dev 'instance' to connect to for testing the integration in a lower instance (such as Dev) before connecting to production data?
Hi all,I'm investigating install records where active install is false even though there appears to be only one software install row per Ci.What I already validated so far, Affected records are from Discovery source = ServiceNow.all of my same record...
Hello there,In a PDI, Whenever I attempt to activate a SAM plugin—whether with data or without—it invariably fails. Thank you.Kind RegardsLuca