karmeng
ServiceNow Employee

Hi Juli,



"User Not Authorized" normally means user don't have right to perform the action.


Have you try used admin user create the query and run the query then export?


I suspect something wrong on the user permission that causing the problem, thus, try admin user to help us isolate the problem.



I try in my Jakarta instance and don't have problem to export the result in .csv format.



Thank you.



Regards,


Kar Meng