rajmasurkar
Giga Guru
In response to oliverh

‎04-28-2016 02:16 AM

Hi Oliver,



No issues.


You can create a custom field 'Requested for' on Catalog task Table and follow the same process.


Below is the snapshot for your reference.



VIP task.jpg






Raj


Preview file
66 KB
0 Helpfuls

Ashutosh Munot1
Kilo Patron
In response to rajmasurkar

‎04-28-2016 03:09 AM

this is also a solution but again where he want to show vip is a question ?


ie for a ticket or for requested for name


0 Helpfuls

oliverh
Tera Contributor
In response to rajmasurkar

‎04-28-2016 06:37 PM

Hi guys,



Just thought I'd let you know, I spoke to a developer in Sydney and he sent me the following information that solved my VIP problem.





find_real_file.png



This way the VIP icon displays in the task lists.



find_real_file.png



I hope this helps anyone else looking for this fix.



Thanks for your suggestions guys!


View solution in original post

Preview file
23 KB
Preview file
26 KB

Maria DeLaCruz
Tera Guru
In response to oliverh

‎07-01-2016 09:32 AM

Hi Oliver,



Just wondering...does the VIP icon show in the "My Groups Work" view in your ITIL homepage?   It seems that this only works on the list view of the Catalog Tasks.   Since the "My Groups Work" list is off the task table, the VIP icon doesn't show there.



Thanks,


Maria


0 Helpfuls

John Vo1
Tera Guru
In response to oliverh

‎07-18-2018 11:14 AM

I did the same thing and it's not working.  

0 Helpfuls