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05-02-2014 05:34 AM
LDAP integration means that your Service-Now instance will pick up newly created Users from the Active Directory, either through Listener ports or through Scheduled Uploads, and when you authenticate yourself while Logging onto Service-Now, this authentication is happening from the AD.
SSO implemented means that you do not have to re-authenticate yourself once you log into an Environment while accessing different Applications for whom SSO is enabled
Regards,
Subhajit