Hi JB,
This is an OOB functionality already provided by Servicenow. As per the below ACL the opened by or requested by user even he/she does not have ITIL role can see the change request.
Regards,
Deepankar Mathur
Hi JB,
This is an OOB functionality already provided by Servicenow. As per the below ACL the opened by or requested by user even he/she does not have ITIL role can see the change request.
Regards,
Deepankar Mathur