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06-17-2022 10:02 AM
Good afternoon,
I need assistance with a report in service now related to KBA. There is not an option in SN that reflects INC or SCtasks where KBA was not attached. I am able to see KBA that were used by getting data from Knowledge applied to Tasks [m2m_kb_task] but this does not reflect KBA not used. Any assistance would be appreciated.
Solved! Go to Solution.