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07-01-2020 04:47 PM
Navigate to Survey > Trigger Conditions. Click New
Click on Assessment field Magnifier and select Service Desk Satisfaction Survey.
Select Table as incident
User Field as Caller
Repeat Interval as 30 Days
Condition State [is] [Closed]
Submit the Trigger Condition and its done.
Please mark this correct & helpful if it answered your question.
Thanks & Regards,
Sharjeel
Regards,
Muhammad
Muhammad