Jaspal Singh
Mega Patron

Hi Salu,

 

It is expected as the Start condition for the SLA just considers 

Priority & Assignment group.

Try including condition as 

Priority | is | 3 - Moderate

Assignment group | is | ABC

State | is one of | New, Draft

Any state value that your business process considers before In progress. Once done it will look for State as well before associating new SLA.