Daniel Billing
Tera Guru

You created a Group approval where only 1 of the group members needed to approve... then the rest of the approvals are set to "to no longer required".

 

do you want all members of the group to approve? 

 https://docs.servicenow.com/bundle/london-servicenow-platform/page/administer/workflow-activities/reference/r_ApprovalGroup.html