Hi, We are also facing the same problem while uploading the data from excel file format and it works ok with CSV format. For me, it seems to be a bug in Servicenow.

However, when I follow step B options it corrects, hh:mm:ss value but corrupt the date value.

Here is my testing results (Text format):

Before Load: 21-6-2013 9:55:52

After Load: 04-Dec-0026 09:55:52

Please advise if I am missing something.

Brgds, AM