Setting duration for Approval.

arnabdash
Mega Contributor

Hi Guys,

I have a requirement in which an approver is given 48 hrs to approve a request. If he fails to do so a notification is sent out to him and the timer is reset. This process of "48 hrs->notification->reset" continues until the approver approves the request.

I am new to ServiceNow workflows. Please help me with a direction to achieve this.