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12-31-2019 02:44 AM
your api will use to create a request by getting some variable value. rest of the part will be done on workflow.
you can define it inside your workflow to update request short description.
use glide record to update the short description.
var gr = new GlideRecord('sc_request');
gr.get(current.request);
gr.short_description = current.variables.<variablename>
gr.update();