hvrdhn88
Giga Patron

your api will use to create a request by getting some variable value. rest of the part will  be done on workflow. 

 

you can define it inside your workflow to update request short description. 

use glide record to update the short description. 

 

var gr = new GlideRecord('sc_request');

gr.get(current.request);

gr.short_description = current.variables.<variablename>

gr.update();