Hi @Mark Roethof,

Yes, I mean a script to one time fix these corrupted requests.

When it comes to reproducing/investigating the reason why these records did not close, I've just started. So far, I believe it either has to do with a BR or workflow. I recently took over as a system administrator, so I'm not familiar on how it's been done earlier.

Thank you for your reply!

Best regards,
Adrian H