Prateek kumar
Giga Sage

Hello Ismail

You dont have to query system logs>emails (not recommended too). Please follow this article to setup reminder approvals

https://community.servicenow.com/community?id=community_blog&sys_id=a98ce6e1dbd0dbc01dcaf3231f961927

 

Please mark this post as helpful or the correct answer to your question if applicable.

 

-Thanks

Prateek kumar


Please mark my response as correct and helpful if it helped solved your question.
-Thanks