Workflow not closing RITM when tasks closed
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04-29-2020 06:15 AM
Hi,
We are starting to create workflows for our Catalog Items. However when all the SC tasks are completed the workflow ends. But the RITM remains open. What is the best practice for making the RITM close when all tasks are closed? This is even happening in the OOB RITM workflow.
Thanks Ian
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Request Management