Managing "Assigned To" for Asset and Discovery

Good morning Community,

We currently utilize Discovery, CMDB and Asset Management within SNOW.   We also supplement our discovered data with a feed from our Microsoft SCCM installation.   Recently, we've been having discussions about the quality of "Assigned To" data.   Currently, this field is populated with the user to last log into a machine.   We also notice is some cases there is no value populated (either from discovery or SCCM).   It seems unlikely that a user has never logged into the machine, so there must be something else occurring.   A further issue is that Technicians or Service Desk colleagues will be assigned to multiple devices at any given time, since they log into workstations other than their own.

Our goal is to have this Assigned To field populated for all workstations, with the accurate user that is assigned the device.   However, we also want to cross check that user against the most recently logged-in user.   My solution is to create a new field, Last Log-in User, and alter the discovery code to populate this field instead of Assigned To.   Then, we create a process to manually populate Assigned To at time of device deployment.

Before we develop this change, I wanted to see if anyone else in the community has experienced similar issues, and what their solution was to the problem.   Thank you in advance for any feedback!

Respectfully,

Patrick Dietzel