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11-14-2018 09:21 PM
Hi,
Could you please check with the below script in your UI action:
(function () {
if(gs.getUser().isMemberOf(current.assignment_group)){
current.state = 2;
current.u_on_hold_reason = '';
current.assignment_group = current.u_previous_assignment_group;
current.assigned_to = '';
current.update();
}
})();
Also, please provide the code you used in UI action, it will be more clear to understand where is the issue exactly.
Please mark this correct/helpful, if it resolves your issue.
Thanks