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09-14-2015 01:04 PM
Hello, I am creating a new Catalog Item that will include a workflow on the sc_req_item table.
I began building the Catalog Item by first creating a new Application such that it can be within a separate application scope.
I then noticed that I can't add my new item to the existing Service Catalog Categories. The Catalog Item > Category field does not return any results. I tested by creating a new Item in the Global scope and that Catalog Item > Category field does show the categories.
My question:
Do I need to create this Catalog Item and subsequent Items/Order guides in the GLOBAL scope?
Solved! Go to Solution.