Assuming that current contains all the incidents:

while(current.next()){

if(current.state =="Code"){

template.print("number :"+current.number);

template.print("Priorty :"+current.priorty);

template.print("CALLER ID :"+current.caller_id);

template.print("short desc:"+${short_description}");

template.print("\n");

}

}

Hope it works

Thanks 

Sudhanshu

i used below, but notworking

(function runMailScript(current, template, email, email_action, event) {

// Add your code here

template.print("<table width=70% border=1><tr bgcolor=#e2e0de><td>Number</td><td>Priority</td><td>Caller ID</td><td>Short Desc</td></tr>");

var inc = new GlideRecord('incident');
inc.addQuery('assigned_to', current.assigned_to);
inc.query();
while (inc.next()) {
while (current.next()) {
if (current.state == "Code") {
template.print("number :" + current.number);
template.print("Priorty :" + current.priorty);
template.print("CALLER ID :" + current.caller_id);
template.print("\n");

}

}
}

template.print('</table>');

})(current, template, email, email_action, event);

Hi,

You can try using below mailscript.

(function runMailScript(current, template, email, email_action, event) {

    // Add your code here
    var getrec = new GlideRecord('incident');
    getrec.addQuery('assigned_to', current.assigned_to);
	getrec.addQuery('state','5');//replace 5 with correct on-hold state value
    getrec.query();
    while (getrec.next()) {
        template.print("Number: " + current.number + "\n");
        template.print("Priority: " + current.priority + "\n");
        template.print("Caller ID: " + current.caller_id + "\n");
        template.print("Short Desc: " + current.short_description + "\n");
        template.print('-----------------------');
    }

})(current, template, email, email_action, event);

Call the mail script in the notification body in form ${mail_script:abcdef}

Replace abcdef with mail script name.

hi jaspal,

result is something like below.