Hi,

I just updated the job code

It triggered 3 emails to 3 different users

Email triggered to David Loo has incident info Assigned to David Loo

Email triggered to Rosie Mathews has incident info Assigned to Rosie Mathews

Email triggered to Fred Luddy has incident info Assigned to Fred Luddy

Now the only thing you need to check is why it didn't send email to other 6 users

Updated Job Code:

sendEmail();

function sendEmail() {

	var gr = new GlideAggregate("incident");
	gr.addAggregate("COUNT");
	gr.addEncodedQuery('active=true^assigned_toISNOTEMPTY');
	gr.groupBy("assigned_to");
	gr.query();
	while(gr.next()) {
		var user = gr.assigned_to;
		var incRec = new GlideRecord('incident');
		incRec.get('assigned_to', user);
		gs.eventQueue('test_list', incRec, incRec.assigned_to, incRec.assigned_to);
	}
}

Regards
Ankur