Hi @Gunjan Kiratkar 

i am facing new issue now

when I sending a mail 

it is creating Req and RITM but RITM's creating by missing one 

for example

 

RahulRajaSami_0-1669136550298.png

 

but request numbers are creating correctly.

 

RahulRajaSami_0-1669136652460.png

 

why?