Hi @Mary  ,
I trust you are doing great.

1. Go to the ServiceNow homepage and navigate to the left-hand side menu.
2. Click on the "Dictionary" module.
3. In the Dictionary module, search for the table that contains the "State" field. For example, if you're looking to configure the "State" field on the Incident table, search for "incident" and click on the corresponding table.
4. Once you're on the table's dictionary page, search for the "State" field and click on it.
5. On the "State" field's dictionary page, scroll down to the "Attributes" section.
6. In the "Attributes" section, find the "Choice" attribute and set it to "true".
7. Save the changes to the dictionary.