Hi @gs7 

Thank you so much for sharing the scripts. Does it mean the three client scripts in REQ, RITM and SCTASK (without the script in the Script Includes) do not accomplish to display and colour the VIP in REQ, RITM and SCTASK? As I haven't worked on the Script Includes before, I do not really know what it does for (as my scripting knowledge is very limited). When I set up VIP in Incidents, I didn't have to use that. That's why I am just wondering if you can share your knowledge.

Thank you in advance.

Regards

mmk