Priority data lookup rules are not working on problem table.
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07-14-2023 10:20 AM
Hello,
The priority data lookup rules is not working on the problem table. When the Impact and Urgency are changed, Priority is not updated. It works fine on the incident table but not on the problem table.
I checked the tables and saw didn't have a problem priority lookup table and I created one, along with a data lookup definition. But it still isn't calculating the priority on the problem form.
