Hello All ,
Few days ago, I migrated Knowledge articles from instance A to Instance B. But after migration ; there are several Kbs found with same number in KB article list (one record from A and another record from B ). Main issue is , they both are now having same number and even the number is non editable.
And even if number becomes editable what nomenclature I can use ,recommended in corporate.
In above screenshot, Both kbs have same number(one from Instance A & one from B) ; But different short description . category and all.
Please advise me the best possible way to get rid of this issue, as it is bit critical.
Thanks in advance.
