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09-14-2023 06:13 AM
Hi experts!
I am trying to display the session currency code on a catalog item, while the user is filling out the form on Employee Center.
The problem is: A user fills out a non-standard request about purchasing something that is not in our service catalog. The user has to specify a price, but currently it is just a single line text field limited to number. When the form is submitted and the requested item is created, a flow saves the price of the text field to the price of the ritm. That price is stored in the session currency, meaning a user from USA saves it in USD, while a user from Germany saves it in EUR. This causes a lot of confusion, as they do not know which currency to type it in. (Like do a user from Germany need to convert it to USD before typing it in)
The need is: show what currency the session currency is, on the form, so the user knows what to type in.
Like:
Price field: single line text field
Currency, read only field showing one of USD, EUR, DKK.
Do any of you have a suggestion?
I tried looking through a lot of documentation, like How to use different currencies on a SerrviceNow instance - Support and Troubleshooting (servicenow....
I hoped that "getSessionCurrencyCode()" could do the trick, but that is not possible to call through a client script on load.
Thank you a lot!
Solved! Go to Solution.