Hi @Sunny45
As per SN changes in PDI, email inbound and outbound both are restricted in PDI but here is some solution
https://developer.servicenow.com/blog.do?p=/post/sending-emails-from-pdis/
Solution:
https://www.servicenow.com/community/developer-forum/solution-how-to-configure-email-account-in-serv...
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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