DylanB
Tera Guru

I also came across this issue. In my case, I intentionally did not have a Catalog selected for the Order Guide as a way to prevent users from searching for it in the catalog. 

 

I added the Order Guide to the Service Catalog catalog (which is the only one we have) but the Order Guide still did not show when I had the portal of Employee Center selected in the ATF Open an Order Guide step. I changed my portal to Service Portal and then my Order Guide appeared.

DylanB_0-1713198814134.png

 

It seems that Order Guide field applies some querying parameters to it's search, which I'll assume is what's causing the issue. 

DylanB_1-1713199343788.png